Privacy Policy

Effective date: August 17, 2026

Escapement Tools is operated by TD Cadworks Inc., an Alberta corporation based in Calgary, Alberta, Canada.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit escapementtools.com, purchase or use our software, contact us, or otherwise interact with Escapement Tools.

Information We Collect

Depending on how you interact with us, we may collect:

  • Your name and email address

  • Billing and contact information

  • Information about products you purchase

  • Order and transaction information

  • Software licence and activation information

  • Support communications

  • Information you voluntarily provide through forms or other features on our website

  • Technical information generated when you use our website or services, such as IP address, browser information, device information, and server logs

Payment card information is processed by Squarespace and its payment-processing providers. Escapement Tools does not intentionally store your complete payment card number.

How We Use Information

We use personal information as reasonably necessary to:

  • Process purchases and provide receipts

  • Issue, validate, manage, and support software licences

  • Deliver software-related emails and download information

  • Respond to support requests and other communications

  • Maintain the security and reliability of our website, licensing systems, and software

  • Detect fraud, abuse, or unauthorized use

  • Maintain business, accounting, tax, and legal records

  • Improve our products, website, and customer experience

  • Comply with applicable legal and regulatory requirements

We do not sell personal information.

Service Providers

We use third-party service providers to operate Escapement Tools. These may include providers for:

  • Website hosting and e-commerce, including Squarespace

  • Payment processing

  • Cloud hosting and software licensing infrastructure, including Microsoft Azure

  • Business email and customer communications

  • Analytics, security, and technical operations

These providers may process personal information on our behalf as necessary to provide their services.

Some service providers may process or store information outside Canada. As a result, information may be subject to the laws of the jurisdiction where it is processed or stored.

Software Licensing

When you purchase Escapement Tools software, order information may be transmitted from our commerce platform to our licensing infrastructure so that we can create and manage your licence, send licensing information, and support activation.

We collect only the information reasonably required to provide and protect the licensing service.

Cookies and Website Technologies

Our website and third-party services may use cookies and similar technologies for essential site functionality, security, analytics, commerce, embedded content, and user preferences.

Your browser may allow you to block or delete cookies. Some website features may not function correctly if required cookies are disabled.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing software licences and support, maintaining transaction and accounting records, meeting legal obligations, and protecting our systems.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

No internet-based system can be guaranteed to be completely secure.

Your Information

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information we hold about you.

Some information may need to be retained for legitimate business, licensing, accounting, tax, security, or legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time as our services, technology, or legal obligations change.

The effective date at the top of this page will indicate when the Policy was most recently updated.

Contact

Questions or requests regarding privacy can be sent to:

Escapement Tools
Operated by TD Cadworks Inc.
Calgary, Alberta, Canada
support@escapementtools.com
1-855-ETTOOLS (1-855-388-6657)